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Mirapoint Adds Web-Mail Client to Messaging Appliance Line

by P. Hayes
... Adds Web-Mail Client to Messaging Appliance Line P. Hayes - June 7 , 2000 ... Well, what
else is new, everyone else has a web mail client, so Mirapoint does too. ...
http:/.../Research/ResearchHighlights/GroupwareMessaging/2000/06/news_analysis/NA_GW_MPH_06_07_00_1.asp - 6k - 2000-06-07
Summary: Given that the SP can host well over 200,000 mailboxes, the cost of the WebMail Direct option is minimized to approximately .16 cents a mailbox (bringing the total cost of a mailbox, including hardware to just shy of .80 cents (US).

PeopleSoft on Client/Server and Database Issues

by M. Reed
... on Client/Server and Database Issues M. Reed - November 12th, 1999 Event
Summary. To answer questions for a Technology Evaluation ...
http:/.../Research/ResearchHighlights/DataWarehousing/1999/11/research_notes/EV_DW_MFR_11_99_2.asp - 14k - 1999-11-01
Summary: To address questions for a TEC customer, we interviewed PeopleSoft's Michael Daniels. The conversation covered issues in the areas of client/server architecture and database management as they relate to the PeopleSoft Enterprise Resource Planning suite of products.

Client References - Still A Valuable Part of Vendor Selection?

by William R. Friend
... the reasons to establish an application software selection methodology in advance
of a software purchase and the value in making client reference checks a ...
http:/.../Research/ResearchHighlights/ExecutiveView/2003/11/research_notes/MI_EV_XWF_11_12_03_1.asp - 14k - 2003-11-12
Summary: With application software vendors focusing their sales effort more on the top executives or C-levels (CEO/CFO/COO/CIO) of companies, and less on IT, the establishment of an application software selection methodology in advance of a software purchase becomes crucial. The value in making client reference c

SAP's Dr. Peter Barth on Client/Server and Database Issues with ...

by M. Reed
... Dr. Peter Barth on Client/Server and Database Issues with SAP R/3 M. Reed -
November 8th, 1999 Event Summary. To answer questions ...
http:/.../Research/ResearchHighlights/DataWarehousing/1999/11/research_notes/EV_DW_MFR_11_99_1.asp - 14k - 1999-11-01
Summary: To address questions for a TEC customer, we interviewed Dr. Peter Barth, Technology Marketing Manager for SAP AG in Walldorf, Germany. The conversation covered issues in the areas of client/server architecture and database management used by the SAP R/3 Enterprise Resource Planning suite of products.

Gestion de la relation client : le défi!

by Larry Blitz
... Puisque la gestion de la relation client (GRC) est liée de près à la production
de recettes, les compagnies sont constamment à la recherche de méthodes ...
http:/.../fr/Research/ResearchHighlights/CRM/2009/07/research_notes/fr/VS_CR_LB_05_15_09_1.asp - 12k
Summary: Je m’appelle Larry Blitz et je suis le rédacteur de la série de « confrontations » des éditeurs de TEC. Le combat d’aujourd’hui oppose deux solutions de GRC populaires : Microsoft Dynamics CRM et NetSuite CRM+. J’espère que vous trouverez ce défi utile et instructif. Je vous invite à envo

TEC: Centre d'évaluation de solutions de Gestion de la relation ...

... Évaluez et comparez les solutions de gestion de la relation client (GRC,
en anglais CRM). ... Gestion de la relation client : définition. ...
http://crm.technologyevaluation.com/fr/ - 56k - 2009-08-31

Epicor 9: Delivering What Oracle and Others Are Yet to Achieve? ...

... It is important to point out again that Epicor True SOA considers both server business
logic and client business logic as abstracted “business services ...
blog.technologyevaluation.com/.../ - 62k - 2009-08-05

TEC: CRM for Financial and Insurance Markets Evaluation Center

... In the competitive financial services industry, profitability and growth is largely
dependant on client loyalty—thus making the client one of their most ...
http://crm.technologyevaluation.com/financial-insurance/ - 49k - 2009-08-31

Votre s ction de logiciel devrait-elle comporter une validation ...

by Robert Rudd
... Avantages et inconv ents pour le client. Nombreux sont les avantages de la
validation en situation r le (POC) pour le client, incluant: ...
http:/.../ResearchHighlights/TechnologySelections/2004/07/research_notes/fr/TU_TS_XRR_07_13_04_1.asp - 15k
Summary: Une validation en situation r le (en anglais POC pour Proof Of Concept) de la solution s ctionn devrait faire partie de tout processus de s ction de logiciel quand le risque d' ec du projet est relativement v Ce risque est lu travers la mesure de deux variables: la complexit es bes

Call Center Protocols: Getting Problems Solved! » The TEC Blog

... Customer support agents (CSAs) are the first line of support for the client
when a problem arises. If a level-1 CSA has tried all ...
blog.technologyevaluation.com/blog/2008/07/15/call-center-protocols-getting-problems-solved/ - 43k - 2008-07-15

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